Return & Refund Policy

Welcome to WeWishCare. Your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

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Returns

We accept returns within 7 days of delivery for eligible products.

To qualify for a return:

• The product must be unused and in its original condition.
• The product must be returned in its original packaging.
• Proof of purchase or order confirmation is required.

Products that are opened, used, damaged, or not in original condition may not be eligible for return.

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Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned once opened or used:

• Hair care products
• Personal care items
• Grooming products
• Sale or clearance items

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Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–10 business days.
• The refund will be issued to your original payment method.

Shipping charges are non-refundable unless the product received was damaged, defective, or incorrect.

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Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the product and packaging

We will arrange a replacement or refund after verification.

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Exchanges

We only replace items if they are defective, damaged, or incorrect.

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Cancellation Policy

Orders can only be cancelled before shipment. Once the order has been dispatched, cancellation requests may not be accepted.

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Contact Us

If you have any questions regarding returns or refunds, feel free to contact us:

WeWishCare
Email: contact@wewishcare.com
Website: wewishcare.com